This Privacy Policy governs the manner in which GoToKnow™ (“we”, “our,” “us” and similar terms) collects, uses, maintains and discloses information collected from users (a “User”, as well as “you”, “your” and similar terms) of the GoToKnow™ Platform (the “Platform”) including the GoToKnow™ website (the “Site”). This Privacy Policy applies to the Platform only, and not to any of our other websites, or to any products or services offered by GoToKnow™.
We may collect information from Users in a variety of ways, including but not limited to when Users visit the Site, register on the Platform, fill out a form, purchase our products, subscribe to a newsletter, a mailing list or other communication tools, contact us via email, and in connection with other activities, services, features or resources we make available on the Platform. Users may be asked for information such as their name, email address, mailing address, phone number and credit card information in connection with their use of the Platform’s features.
We may also collect other information about Users, including without limitation the browser name, the type of device a User is using, technical information about a User’s means of connecting to the Platform, such as the operating system and the Internet service providers utilized, and other similar information.
Cookies
Cookies are small files that are created when a consumer visits a website to help improve the functionality of the website and to improve the consumer’s experience using the website. Cookies can help to keep track of a consumer’s movements within the website; help consumers resume where they left off on a website; help consumers remember their login information, theme selection, and preferences; and help to enable other customization functions. We collect cookies for the purpose of enhancing User experience on the Site and with products and services.
A User’s web browser places cookies on the User’s hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert the User when cookies are being sent. If a User does so, some parts of the Site may not function properly.
We use Google Analytics, which is a web analytics tool that helps us understand how Users engage with the Site. Like many services, Google Analytics uses first-party cookies to track User interactions, as in our case, where they are used to collect information about how Users use our Site. This information is used to compile reports and to help us improve our Site. The reports disclose usage trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our Site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit:
https://tools.google.com/dlpage/gaoptout.
We honor “do not track” signals and do not track, use cookies, or use advertising when a “do not track” mechanism is in place. If you have any questions about our use of cookies, or wish to contact us to change your cookies preferences, please contact us at
support@gotoknowtest.com .
How we use collected information
We use User information for the following purposes:
- To improve customer service.
- To more effectively respond to your customer service requests and support needs.
- To personalize User experience.
- To understand how our Users as a group use the Platform.
- To improve the Platform.
- To process transactions.
- To administer content, promotions, surveys or other Platform features.
- To send Users information that they agree to receive about topics we think will be of interest to them.
- To share User information with third parties, including for marketing or other purposes.
- To send periodic emails.
How we share collected information
Third-Party Contractors – We may use contractors (“Service Providers”) to perform limited services on our behalf, such as hosting websites and providing email services. Service Providers are required to obtain only the personal information they need to deliver the Site and the Platform, to maintain the confidentiality of Personal Information, and not to use personal information for any purpose other than provision of the Site and the Platform.
Business Transitions – We may share information with businesses that are legally part of the same group as GoToKnow™, or that become part of that group. We reserve the right – in the event of a business transition such as a merger – to transfer personal information to a new business owner, on the condition that such personal information must be treated in accordance with this Policy.
Compliance with Law and Prevention of Harm – We may disclose any information submitted via the Site or Platform if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce any applicable terms of service, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of GoToKnow™, our users, yourself or the public. We may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Aggregated and De-identified Data – As noted above, this Policy addresses the collection and sharing of personal information, that is, information that can reasonably be connected with a particular user. We may occasionally de-identify and/or aggregate personal information – to the extent permitted by law – to the point that it can no longer be associated with a particular user. When that occurs, such information is no longer personal information.
Sale of Personal Information – We do not sell personal information.
How we protect your information
We adopt data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User information and data stored on the Platform.
Commercial transactions occurring on through the Platform are processed over a SSL secured communication channel.
Third party websites
Users may find advertising or other content on the Platform that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the Platform. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website is subject to that website’s own terms and policies. With respect to links from the Platform to our other websites, please refer to the privacy policies on those websites.
Changes to this Privacy Policy
We may, at our sole discretion, revise this Privacy Policy at any time and from time to time. The date at the bottom of this page will be updated for each revision. We encourage Users to frequently check this page for any changes to stay informed about how we are using the information that we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of all revisions.
Your acceptance of these terms
By using the Platform, you signify your acceptance of this Privacy Policy and our
Terms of Service for the Platform, which is also available on this Site. If you do not agree to this Privacy Policy, please do not use the Platform. Your continued use of the Site following the posting of revisions to this Privacy Policy will be deemed your acceptance of such revision.
Contacting us
If you have any questions about this Privacy Policy, the practices of the Platform, or your dealings with the Platform, please contact us at:
support@gotoknowtest.com
Last Updated: March 29, 2022
